We helped a first-time charter client fly with his pet dogs from the United States to his new home in Thailand.
Flying a client to Thailand with his pet dogs
In April 2023, a client needed our help flying with his pet dogs from the United States to his new home in Thailand. It was the client’s first-ever private air charter and he had a strict budget, so we were on-hand to walk him through every stage of the process and ensure everything was in place to transport the animals.
Our Solution
Route: Las Vegas > Phuket
Aircraft: Bombardier Global 6000
Utilising our industry relationships, we sourced a Global 6000 at a good price from a local operator. The aircraft had space for all three passengers to sleep during the 18-hour flight.
Our experienced team then worked closely with the client to secure the necessary permits and importation documents for their pet dogs.
We also reacted quickly to accommodate a change to the flight date, liaising with the customs office to ensure the charter could still go ahead.
The Finer Details
Rapid Response: We found an ideal solution within two hours of receiving this request.
Round-the-Clock Service: The client appreciated having a dedicated account manager available 24/7 to answer all his questions and walk him through the chartering process.
Flight Representation: We met the passengers at the airport to assist with the boarding process.
Extra Touches: Our team personalised the flight with dog beds, golf-themed gifts, the client’s favourite drinks and a birthday cake.