After discovering that ACS Trucking were given the wrong dimensions for a delivery, ACS Time Critical jumped into action to organise alternative delivery options. 
ACS Time Critical Last Minute Trucking Request
ACS Trucking arranged the transport of a consignment to a warehouse in Indiana. Upon arrival, it was discovered that we had been given incorrect pallet dimensions, and so the truck was unable to fulfil the delivery. Rectifying the situation posed a logistic and financial challenge, as sending another truck to recover the remaining palettes would be costly and time-consuming. ACS time critical stepped up to the challenge to find a quick and cost-effective alternative solution.
Our Solution
Route: Mexico City, Mexico > Fort Wayne > Indiana
Transport Service: Trucking
Our team immediately conducted an onsite evaluation to assess the situation and explore alternative solutions, identifying that the remaining palettes could be accommodated by our client’s nearby warehouse, while we arranged alternative transportation.
Utilising our existing network of connections, we coordinated a pickup with the same carrier, streamlining the process, minimising disruptions to our client’s operation. Further optimising the recovery process, our team arranged for the consolidation of the palettes, meaning we could maximum load capacity, and reduce the overall transportation costs.
The Finer Details
Expert Connections: By utilising our existing connections, we were able to recover the remaining pallets without need for additional trucks or charges to the client.