We were tasked with helping a travel agent to fly a couple from Brazil to France with their pet dog.
Flying a couple and their pet dog across continents
A travel agent asked us to help fly a couple and their pet dog from Brazil to their second home in France. It was the client’s first time booking a private charter, as a commercial airline had previously allowed their dog in the cabin when flying first class, so good communication was imperative in order to answer all their questions and reassure them everything would run smoothly.
Our Solution
Route: São Paulo > Paris
Aircraft: Gulfstream G650ER
The client wanted to fly direct with no stopovers, meaning an ultra-long-haul aircraft would be needed for the cross-continental route.
We sourced a Gulfstream G650ER that could easily complete the journey non-stop, liaising with the travel agent and operator to finalise the booking.
The Finer Details
Attention to Detail: Our team arranged bespoke catering, fresh flowers and a dog bed onboard the aircraft to elevate the client’s inflight experience.
Available 24/7: We worked around the clock to respond as quickly as possible to every query that arose in the run-up to the charter.